UNC Dairy logoUNC DAIRY × CHANGEENGINE · ONBOARDING CONCEPT

One new hire. One start date. An entire journey automatically set in motion.

See how UNC Dairy can turn a few pieces of employee data into a consistent, personalized onboarding experience — automatically.

01
New Hire Added
02
Employee Data
03
Journey Triggered
04
Communications Delivered
05
Milestones Celebrated

UNC Dairy doesn't need to remember when to send the next onboarding communication. Once an employee enters the system, ChangeEngine can use employee data and milestone dates to automatically deliver timely communications to employees and their managers.

Section 1 · The journey

Walk through a new hire's first year

Click any milestone to open the real communication — with its audience, sender, channel and automation trigger.

Section 2 · Behind the automation

The magic? UNC Dairy doesn't have to remember any of this.

Employee data becomes the trigger. ChangeEngine takes care of what happens next.

👤
Employee record
Meet Alex
First Name
Alex
Start Date
September 14
Manager
Jordan
Department
Operations
Location
North Carolina
Employee Type
Full-Time
Employee Added
ChangeEngine reads Alex's start date
Journey automatically scheduled
Alex's automatically scheduled journey
  1. Sept 12Manager gets "Your new hire starts in 2 days"👥
  2. Sept 14Alex gets CEO Welcome + Benefits👤
  3. Sept 15Alex gets Payroll information👤
  4. Sept 16Alex gets Employee Handbook👤
  5. Oct 14Manager gets 30-Day Check-In👥
  6. Nov 13Manager gets 60-Day Check-In👥
  7. Dec 13Manager gets 90-Day Check-In👥
  8. Mar 14Alex gets Employee Referral Program👤
  9. Sept 14, 2027Alex gets 1-Year Anniversary recognition👤

No calendars. No spreadsheets. No one remembering to hit send.

Section 3 · What's actually automated

Eight manual steps, or one data field.

Before

HR has to…

  1. 1Remember the date
  2. 2Find the template
  3. 3Personalize it
  4. 4Send it
  5. 5Remind the manager
  6. 6Follow up
  7. 7Track completion
  8. 8Repeat for every new hire

…every time, for every hire, forever.

With ChangeEngine

Two steps. That's it.

New employee data enters the system
The right experience happens automatically

Nothing left to remember

Section 4 · Analytics & follow-up

You can see what landed — and follow up with who it didn't.

Every communication is measured: delivery, opens, clicks and completion. When someone doesn't engage, the follow-up happens on its own.

100%
Delivered

10 of 10 comms sent on schedule

87%
Open rate

Across the first 90 days

64%
Click rate

Benefits enrollment & payroll links

92%
Manager completion

30/60/90 check-ins acknowledged

Engagement by communication

  • Manager readiness reminder100% open · 78% click
  • CEO welcome96% open · 41% click
  • Benefits made easy91% open · 82% click
  • Payroll & payday basics88% open · 74% click
  • Employee handbook79% open · 52% click
  • 30-day check-in84% open · 61% click

Automatic follow-up

No chasing lists. If engagement doesn't happen, the next nudge does.

  • No open after 3 days
    Automatic nudge resend with a new subject line
  • Opened but no click
    Reminder with a direct link to the action still outstanding
  • Benefits not enrolled
    Escalating reminder before the enrollment deadline
  • Manager check-in missed
    Teams ping to the manager, visibility for HR

Channels available

Each communication can be delivered on the channel most likely to reach that person — and measured the same way everywhere.

Work email

The default channel for onboarding comms once accounts are live.

Personal email

Reaches new hires before Day 1, before company access exists.

Microsoft Teams

Where managers already work — ideal for check-in nudges.

SMS

For frontline and non-desk employees who rarely check email.

Section 5 · This is only the starting point

Start with the low-hanging fruit. Then keep building.

This journey creates the foundation. Once the core onboarding experience is automated, UNC Dairy can continue layering in personalization, feedback, learning, recognition and employee engagement.

Future-state journey

0 experiences layered on top of the core journey

  • ✅ Core onboarding journey (10 communications)
  • Tap any card to add it here →
Section 6 · From onboarding to employee journey

Onboarding is simply a natural place to start.

📦STAGE 1

PRE-BOARDING

  • · Manager readiness
  • · Welcome packet
  • · Day 1 logistics
🌱STAGE 2

ONBOARDING

  • · CEO welcome
  • · Benefits
  • · Payroll
  • · Handbook
🛠️STAGE 3

ENABLEMENT

  • · Systems & tools
  • · Role training
  • · Safety
💬STAGE 4

ENGAGEMENT

  • · Pulse surveys
  • · Team intros
  • · Culture moments
🎓STAGE 5

DEVELOPMENT

  • · Learning nudges
  • · Skill paths
  • · Manager coaching
🏆STAGE 6

RECOGNITION

  • · Milestones
  • · Anniversaries
  • · eGifting
🤝STAGE 7

RETENTION

  • · Stay conversations
  • · Benefits reminders
  • · Wellbeing
📣STAGE 8

ADVOCACY

  • · Referrals
  • · Alumni network
  • · Employer brand

ChangeEngine isn't limited to onboarding communications — the same employee data powers every stage that follows.

Today

HR remembers → creates → sends → follows up → tracks

RememberCreateSendFollow upTrackChase downRepeatRemember againCreate againSend againFollow up againTrack again
With ChangeEngine

Employee data changes → the experience happens automatically.

Employee data
The experience

That's the whole workflow.

Start simple. Automate the basics. Then keep building the journey.

UNC Dairy can start with the communications that are easiest to automate today — and continuously evolve the experience as its onboarding strategy grows.

See what's possible